Answers to frequently asked questions

Below are answers to frequently asked questions our clients used to have. We hope this section can shed some light on any you might have.

You can also contact us to inquire about a topic you would like to know more about. We'll provide a swift response.


Either by you taking advantage of our Speciales or by creating your own site.

One thing is sure: we will work with you and within your budget.

There are many, many reasons why its the right move, but perhaps the most relevant questions to determine "why" of "if" are: do you have an idea, product, service or good that you would like others to know about? Do you need more contacts, leads or sells? Does your competitor have a website?

If you answer is yes to any of those questions then yes, you must have a website to promote, showcase, communicate and get in contact with your audience.

Now, why a website? Simply put the internet has become the source when someone looks for information, a product, fashion, news, medicine, entertainment, etc., etc. This is not because we want to put it that way, good or bad, is the way most people around you in your city look for goods and services.

Here are some facts to consider:

  • We are about than 2.5 Billion users.
  • 70% of internet users use it every day.
  • More locally, about 78.5% of americans use internet.
  • 8 new persons start using internet every second.
  • 62% of persons use internet when searching for "something".
  • 58% of persons use internet for shopping.
  • Users spend about 3 hours on social media every day.

Yes, a website is key for any business and activity - and we are here to help you get one within your budget.

Currently: what our estimate describes is what the cost is going to be.

During construction: same as what we already estimated. The only time we change pricings is when a client adds things while we're developing.

After: none.

Please bear in mind things like domains, hosting, certificates and the like, in most cases, have a yearly renewal cost which varies from one provider to another. We can look it up for you. As for Online Survival, we do not have hidden costs nor monthly/yearly fees.

You can call or write:

Phone: (323) 535-2159

E-Mail: info@onlinesurvival.net

Contact page: click here.

There are different ways to know:

  • The most used ones, and free, are the reporting systems from Google & Bing.
  • Certain Social Media networks also can provide their reporting system. Most of them are free.
  • Other resources: there are quite a number of sites that can monitor visits to your web page, some of them charge, others give that as a free service - most of them use Google and/or Bing as the source.
  • Paid services: there are a number of companies that provide this monitoring service on a fee-based plan. Once again, the great majority use Google and/or Bing engines to do the task and these companies then create their custom reports for you.

Monitoring and reporting from Google and Bing come with your website when built by Online Survival.

In our case, there are two main factors why we won't fail:

1. Reputation. In the end, your reputation is what protects you and is all you have when doing business.

2. Cost. Typically, a website is paid in 2 installments: 50% when hired and 50% once finished. It is in our best interest we complete the project fast and well done for us to get the second payment.

Additionally, you can review real Customer Testimonials and see what our clients think about their interaction with Online Survival.

In short: promotion.

As any business, a website needs promotion. Nowadays this is made via social networks like Facebook, GooglePlus, etc., by having and mantaining such channels updated.

Make sure your site is noted in all your emails (as a footer note or by your signature), as well as in all you stationary, business cards and any piece of written communication you send or hand out - including flyers and any and all pieces of promotion. This has a value over time and, even though is slow, has a tremendous importance.

Another good tip to increase visits is to have you site listed in as many online directories and sites as possible. A good amount of said directories are free - take advantage of that!

Paid promotion such as TV, AdWords, PayPerClick, Social Media campaigns, etc., will have a quick impact and how many visitors you'll get depend on how much money you invest. If you have the resources, go ahead!

Another important tip is to have a plan for SEO (Search Engine Optimization), either contratce dto another company or done by yourself. There are many ways to do this and is a great way to be known, mostly if you already have competitors who are on the internet or "online".

The ideal scenario would be to have resources for paid promotion (for quick results) and long-term promotion such as social media presence, a well-built website, a good propagation of your name/brand on as many sites as possible and, at least, some sort of SEO going.

Usually, just few weeks. About 2-3 weeks for a small site, and 4-6 weeks for a mid-sized website. Larger projects may requiere months.

The main factors that accelerate or stall the construction of you website are:

  • Content: images, texts, videos, etc. Most times this comes from the client and this is, perhaps, the most key factor when it comes to how fast the site can be built.
  • Time to interact with your web designer: there are times when your web designer needs your point of view. Your availability plays an important role here and could delay the construction.

We've built sites in a record time of 5 days: from nothing to fully completed and launch.

Absolutely. As the web is changing and progressing, so are we. All the websites we build are mobile friendly/mobile ready sites.

The ones you needed. Or as many as needed.

The commonly found has: Home Page + 4 to 5 internal pages, such as: About Us, Photo Gallery, Services and/or Products and a Contact Us page.

Since we build for you, we handle each project separately and, after hearing what you needed, we provide a taylor-made solution that is within your budget and contains the items you are looking for.

Of course!

Review our portoflio for sample jobs we have done on web design, graphic design and other areas. If you have questions or comments you can always contact us.

In our estimate, we provide the cost for your website. There are no other costs at our end unless, of course, you add things that were not considered at first.

Also bear in mind that there might be other costs as part of having a website, for example a domain name or a hosting - if you already don't have one. If we see you'll need such items, we'll include those in our estimate or let you know so you can plan accordingly.

Is also worth noting domain and hosting plans are, typically, renewed on a yearly basis. The price varies from one provider to another. If you want an exact pricing on this, we can review it and let you know.

It does!

With more and more users searching the internet for products and services, you can definitely create your space and generate new leads, customers and sales.

eCommerce has been growing 17% every year for the last 5 years alone. Claim your share!

Absolutely.

This is something that set us apart: we first fully understand what is it you're looking for on your website and then get to it, present it to you for approval and get it completed.

On this regards, Online Survival has a 100% achievement record. Actually, we don't consider the site as "done" until it's fully approved by you.

Yes, you do.

From beginning to end, a web designer and webmaster from Online Survival will work with you on your website.

Website design and graphic design are our top specializations.

Due to the many requests we receive, we also help our customer with Social Media and other web-related matters such as SEO (Search Engine Optimization) and other online marketing tasks.

On web design we charge per job or project. We provide you with an estimate and guide ourselves by it.

There are other projects we do where we charge per hour such as updates, transfers, maintenance and others.

We do provide full maintenance to all the websites we build.

If you need maintenance to a site built by another person or company, we'll be glad to take a look into it and provide an estimate.

All what is needed for a complete website:

  • Design according to your industry/activity.
  • Web Programming/Development.
  • Search Engine Registration: Google, Bing, Yahoo.
  • Domain Name Registration (if required).
  • Free "Under Construction" Page.
  • Reporting Systems from Google & Bing.

Yes, we do design logos.

If see the need before building your website, we can include it on the estimate, or we can separately give you a quotation - we have very convenient and affordable prices.

This is something we have done numerous times where a customer finds that is just better to do a new site than trying to "fix the old one".

We can re-design or re-do your website. Let us know what is needed and we'll provide you with an estimate.